SMS Terms & Conditions
Last updated: Sep. 16, 2026
These SMS Terms & Conditions describe the text messaging services offered by Koelsch Communities (“we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these SMS Terms & Conditions.
Types of Text Messages
Depending on the consent you provide, you may receive one or both of the following types of text messages from Koelsch Communities:
Marketing Messages
Recurring marketing text messages may include promotions, special offers, announcements, event information, and other marketing updates.
Informational and Customer Care Messages
Informational text messages may include responses to your inquiries, appointment scheduling and reminders, account-related updates, service coordination, and other customer care communications.
Consent to receive marketing or informational text messages is optional and is not a condition of purchasing any property, goods, or services.
Message Frequency
Message frequency may vary depending on your interactions with us, the services you request, and the type of messages you have agreed to receive.
Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data rates will apply to messages sent and received. Contact your wireless carrier for information about your messaging or data plan.
How to Opt Out
You may unsubscribe from text messages at any time by replying STOP to any message you receive from us.
After you reply STOP, you will receive a confirmation message informing you that you have been unsubscribed. After that confirmation, you will no longer receive text messages from the applicable messaging program unless you opt in again.
If you have subscribed to more than one of our messaging programs, you may need to opt out of each program separately.
Help and Support
For help, reply HELP to any text message you receive from us.
You may also contact us at:
Email: inquiries@koelschsenior.com
Supported Carriers and Message Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside our control. Availability may vary by carrier and mobile device.
Mobile Number and User Responsibilities
By opting in, you confirm that:
- You are the owner or authorized user of the mobile number provided.
- You are authorized to approve any applicable message and data charges.
- You will notify us if you change or deactivate your mobile number.
If your mobile number changes or is reassigned, you agree to opt out or contact us so we can update our records.
Privacy
We respect your privacy. Information collected through our text messaging programs will be handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these SMS Terms & Conditions periodically. Changes will become effective when the revised terms are posted on our website. The “Last updated” date at the top of this page indicates when these terms were most recently revised.
Contact Us
If you have questions about these SMS Terms & Conditions or our text messaging service, please contact:
Koelsch Communities
inquiries@koelschsenior.com